Question 1

What's Sana's definition of a user seat?

Accepted Answer

One seat is one user, regardless of your role. There is no price difference between administrators, learners, or collaborators.

Question 2

What's the main difference between the Core and Enterprise plans?

Accepted Answer

Both price plans give you access to the end-to-end Sana platform so that you can create one single home for all your company's learning and knowledge. The main difference between Core and Enterprise is that Enterprise gives you more customization and control. For example, only enterprise customers can access SAML-based single sign-on (SSO), our Service Level Agreement, the Sana API, user provisioning (SCIM), and an HR system connector.

Question 3

What if I already have an LMS or LXP? Can Sana integrate?

Accepted Answer

You get the most value when using Sana as your end-to-end learning platform. However, you can import and synch Sana courses with your existing LMS or LXP. We support plugins for the popular LXPs, and also SCORM export. We use xAPI to ensure sync completions between the platforms.

Question 4

Can I integrate Sana with my HRIS?

Accepted Answer

Sana has plug-and-play integrations with a range of HRIS systems, including Hibob, Personio, BambooHR, Workday, SAP Success Factors, Google Workspace, Microsoft Entra ID, Okta, and more. One of the main benefits of these integrations is automation.

Question 5

Can I import my existing content into Sana?

Accepted Answer

Absolutely. You can import PDF, SCORM, and PPT files to Sana. Enterprise customers receive additional access to a dedicated customer success manager who can guide you on how to maximize and repurpose your existing content in Sana.

Question 6

Does Sana have an existing content library I can use?

Accepted Answer

Sana provides an ever-growing library of templates, many of which Sana customers have created and shared with the community. Sana also integrates with world-leading content libraries like LinkedIn Learning, Coursera, Udemy, and more.

Question 7

How does the Sana API work?

Accepted Answer

Sana's API allows organizations to build their custom integrations with Sana for user and group management, assignment management, content management, and reporting. For example, you can integrate Sana into your courses marketplace or automatically enroll Sales staff to trainings based on real-time sales performance. The sky's the limit with the open source API.

Question 8

How does guest user access work?

Accepted Answer

Non-paying users receive access to the specific live session you invite them to. Beyond that, these guest users cannot access any other parts of the platform. For example, they cannot create or manage content, view analytics, or receive certifications.

Question 9

What's in your Service Level Agreement?

Accepted Answer

The Service Level Agreement is available on the Enterprise plan. You can read all the details here.

Question 10

Can I use Sana for external training?

Accepted Answer

Yes, you can!

Question 11

How secure will my company's knowledge and data be with Sana?

Accepted Answer

We’re ISO 27001 certified, SOC 2 Type I and Type II certified, and apply the GDPR to our data processing activities. All data is processed by us in the EU or by our sub-processors where we have applied appropriate safeguards in line with the requirements under the GDPR.

Sana Labs

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What's Sana's definition of a user seat?

What's the main difference between the Core and Enterprise plans?

What if I already have an LMS or LXP? Can Sana integrate?

Can I integrate Sana with my HRIS?

Can I import my existing content into Sana?

Does Sana have an existing content library I can use?

How does the Sana API work?

How does guest user access work?

What's in your Service Level Agreement?

Can I use Sana for external training?

How secure will my company's knowledge and data be with Sana?

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