tool.introduction: Omnichannel customer engagement platform for streamlined support and communication.
tool.added_on: 7/27/2024
tool.monthly_visitors: 7431
tool.product_info
tool.what_is
klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.
tool.how_to_use
klink.cloud integrates with existing apps like WhatsApp, Messenger, Gmail, and Shopify. Users can centralize conversations, auto-record calls, and track team performance in one platform. It also offers virtual phone numbers and BYOC options.
tool.core_features
- ✔️Omnichannel Contact Center Platform
- ✔️Telephony Management
- ✔️AI & Workflow Automation
- ✔️Unified Inbox
- ✔️Real-time Analytics & Reports
- ✔️Case Management
tool.use_cases
- #0Inhouse Contact Center
- #1Customer Support Help Desk
- #2Outbound Cold Calling Sales Dialer
- #3BPO & Outsourcing
- #4Inbound Customer Service
- #5Appointment Booking
- #6Multi client support across voice, non voice channels
tool.pros_and_cons
👍tool.pros
- ✔️Unified platform for all customer conversations
- ✔️AI-powered automation to resolve inquiries instantly
- ✔️Integration with popular business tools
- ✔️Real-time analytics and reporting
- ✔️Flexible virtual number and BYOC options
- ✔️Case Management tracks every customer interactions across all channels
👎tool.cons
- ❌Pricing details require contacting sales
- ❌The website contains a lot of marketing content, making it difficult to find specific information quickly
tool.best_for_title
tool.best_for_desc
- 🎯Inhouse Contact Centers
- 🎯Customer Support Teams
- 🎯BPO & Outsourcing Companies
- 🎯Retail & Ecommerce Businesses
- 🎯Healthcare Providers
- 🎯Banking & Financial Services
- 🎯Insurance Companies
tool.faq_title
tool.contact_title
- ●Website：https://www.klink.cloud/?ref=1ESB0EAF
- ●Company：klink.cloud
- ●Pricing：View Pricing Details
tool.reviews_title
tool.recommend_question
H
0 / 10000
tool.sort_by:
tool.date_desc
tool.no_reviews
tool.pricing_title
Free
$0
For individuals looking for outbound dialer & live chat
Starter
$19/user/mo
For small teams managing sales and support operations
Growth
$55/user/mo
For growing teams handling high volumes of sales and support
Enterprise
Custom
For Big Companies with advanced workflows & API Integrations
For the latest pricing, please visit this link: https://www.klink.cloud/?ref=1ESB0EAF
tool.traffic_analysis_title
tool.visit_over_time
tool.monthly_direct_visits: 2.35K
tool.monthly_mail_visits: 7
tool.monthly_paid_referrals_visits: 63
tool.monthly_referrals_visits: 603
tool.monthly_search_visits: 4.05K
tool.monthly_social_visits: 353
tool.geography
| tool.country | tool.percent |
|---|---|
| TH | 28.51 |
tool.traffic_distribution:
>10%
5-10%
1-5%
<1%
tool.no_data
tool.traffic_sources
- Search54.49%
- Direct31.57%
- Referrals8.12%
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tool.loading_articles